In the event that the Convercent email notifications are being delivered to your junk folder in Microsoft Outlook, you will need to configure Outlook to allow them to funnel in to your inbox. To do so, just follow the below steps.
- Open up Outlook.
- While in Outlook, click on the “Home” tab.
- Click on “Junk”
- Click “Junk email options”
- Click the “Safe Senders” tab.
- Click on “add” then type in "convercent.com"
- Click "Ok"
- Then click on “Apply” then click “OK”.