Case Admin Training and Configuration Chris Steinbeck March 06, 2019 18:24 Updated Follow In this attached guide for Case admin training, it will cover the following: How to access Issues, Investigations, and Questions. How to update and manage Issues, Investigations, and Questions. How to submit a report via proxy. Case Admin Training.pptx 3 MB Download Have more questions? Submit a request Return to top Comments 0 comments Article is closed for comments.