When we have outages, planned or unplanned, below are the items that need to be completed and processed thoroughly. Ensure you have other eyes on the wording to ensure it sounds authentic, human, and real.
- Hubspot email to users 2+ days in advance
- Pendo Messaging visible to ALL Convercent app users 2+ days in advance
- Status page Messaging and mailing to subscribed users 2+ days in advance